How automation and automated appointment scheduling improve healthcare outcomes
Appointments are often subject to change, which can make patients feel uncomfortable. In the medical industry there’s a lot of uncertainty about when an appointment will be scheduled or if it gets changed at all because doctors have such narrow windows in which they’re available. Especially in these austere times that we live in.
However, with the support of modern systems you can allow patients to book their appointments online at a time that works for them and in a highly personalised way. Sharing proactive alerts and messages about changes adds to the functionality too. Wait times are already at record levels and improving time efficiency makes a significant difference to outcomes for patients — particularly in the case of emergencies. For instance, calendar availability can be mapped to skip the times where A&E (accident and emergency) departments are typically beyond capacity. This will reduce the extent to which a department is stretched during busy periods.
Benefits (of automated appointments and automation in medicine generally):
1 Recommendations
Appointments that can be arranged sans hassle, help bolster the quality of customer service. Online scheduling is a brilliant way to improve experiences and lead to positive reviews and recommendations. This will help private providers get more custom too.
2 Patients have purchase choice
Healthcare is undergoing a sea change. Patients are no longer the only ones buying products to improve their health; even healthy people who want to maintain good lifestyles often purchase similar and regularly the same items.
The internet was a great place to buy PPE during the COVID-19 pandemic. People bought everything from sanitizers and oximeters, as the virus raged on in the last couple of years.
Medical customers should be able to get all their questions answered in a timely manner. Whether it’s about price, expiry date or safety — patients will find what they need if it’s digitally accessible and automated, this instantaneous satiation of consumer queries makes for exemplary customer service.
3 Reduced stress
The stress of an appointment can be reduced with good customer service. Doctors and their staff need to ensure they provide patients — whether tot or not -with as calm an experience as possible.
Incorporating automation can really help with this goal. When a patient needs routine care, good customer service is what will make the difference. Imagine a hassle-free experience of buying medicine online or surveys that are accurate and help with self-diagnosis for common ailments. Suggestions aided by super-smart AI that intimately understands each person specifically — that’s the potential reality in just ten years time.
The end goal of service design is to ensure that the patient has all their questions answered and can enjoy having an overall stress-free experience, automation of appointments is a part of this.
4 Follow Ups and next steps streamlined
Without regular follow-ups, health treatment customer service healthcare is incomplete; unlike many other industries where following up is often optional. That’s because many patients go through treatment and need some extra attention from their providers after it has ended to ensure that everything goes smoothly.
Patients love hearing from companies and that they are cared about. You can make patients feel like the most important people in your life by taking time during follow-ups to answer any questions or share information with them. Doing this at scale however can be difficult, especially for small private medical practices like orthodontists, for example. Automation in terms of communication can be a godsend in such a scenario.
When patients give feedback during follow-ups, they feel important and realise that their opinions matter, this is another possibility with opening up more lines of communication.
Why
Healthcare automation is an important trend in the medical world because it reduces time spent on repetitive tasks, which have been shown to be less stressful for nurses and doctors. While robots may take some jobs, there is boundless potential for artificial intelligence to help us out.
Software will continue to play an ever more vital role in this process.
The technology employs the most advanced flows available and combines magnificently. Different ideas help monitor safety, security, and even the status of loved ones, often isolated in bed.
Healthcare automation and automated appointments help BOTH providers and patients/recipients.
Helps providers
It is a marvel that we can now use modern contraptions such as high performance computing to advance medicine. Data volumes are quickly handled by machines which also has an impact on most operational areas of business
1 Speed of data access
Data generation is a critical aspect of health care. EHR machines are now being improved to generate data in real-time. This will ease the data extraction process and improve patient care. Besides, health practitioners will easily access the required information when needed.
As health care becomes more and more focused on data generation, EHR machines are being improved to generate the relevant information needed for patient treatment. This will help practitioners avoid time wasted extracting it from previous records, while also ensuring that patients receive optimum care, with all necessary details at hand ad-hoc.
2 Ordering
The ordering process is a difficult and time-consuming endeavor. With an HER machine, it takes multiple clicks to complete one order; however with the help of predictive AI technologies this can be reduced significantly.
3 Billing
With AI, the billing process can be more efficient and timely. This allows providers to present bills in a shorter amount of time with greater customer satisfaction.
Helps patients
Health care automation is a win-win for patients and providers.
1 Disease detection
Early detection is key to slowing the progression of diseases. It allows for early treatment, which helps stop the progress of illnesses and ultimately prevents future health problems down the line. Technology has already directly skyrocketed human ability to combat now ancient afflictions. Automated technology places as large role in this, including the way that it causes increase interaction with providers to monitor people’s help more thoroughly and often throughout their lives.
Modern AI can detect lung cancer in the early stages and this is faster than trained radiologists can. With all of its benefits for healthcare, patients are able to enjoy better health and stronger quality of life, including more time with those they cherish.
2 Speedy diagnostics
The automated diagnostic process is more accurate and saves time because it delivers speedy results.
Time can be crucial in diagnosis, especially with serious illnesses like cancer or some of the conditions brought about by diabetes, where a delay may mean the difference between life and death.
3 Quality care
With automated dispensing machines in hospitals, you can avoid long queues and get the right drugs with no time. Technology can also reveal whether patients are sticking to care plans making it easier for physicians to intervene real-time; automation also boosts satisfaction among patients by reducing and eliminating arbitrary, slow, clunky processes.
Why Solidus
The Solidus AITECH blockchain operating system for the public sector is being built by an experienced team of developers. This government solution will use smart contracts, asset management solutions and identity management tools to provide process automation across multiple areas of need- hospitals and public healthcare being a primary area of deployment.
Medicine and associated industries as a category, are amongst the highest contributors to environmental damage. Hospitals are very energy intensive to run, for example. AI Tech is one of the only eco-friendly cryptocurrencies in the AI space at the moment.
At Solidus AI Tech we’ve developed with the environment in mind — our centre uses 40% less power consumption than the industry average. This allows increased efficiency and significantly less energy wastage, all while minimizing the carbon footprint our business generates.
AI Tech’s cooling system is both environmentally friendly and energy-efficient. Its evaporating air technology consumes 80% less than compressor based systems. Additionally, by supporting the Crypto Climate Accord we’re trusted to stick to our planetary stewardship responsibilities. Special software algorithms that allow our HPC Servers to improve their performance over time.
At Solidus AITECH we have completed the main build of our data centre and are ready to commence installation for HPC infrastructure, which will significantly help bridge the gap between Europe’s computing usage and its much lower local computing power.
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